IT Support:
redefined as total
Technology Partnership

Macnamara ICT Ltd. are one of Jitterbyte's recent Channel Partners. I've known Geoff and Ciaran for a couple of... more...Macnamara ICT Ltd. are one of Jitterbyte's recent Channel Partners. I've known Geoff and Ciaran for a couple of years and had no hesitation in partnering with them to deliver Cloud Services. The approach they take to customer experience is second to none and their technical expertise across the whole technology stack is outstanding. I can highly recommend their services if you're an SMB concerned about how to get the best out of IT! ...less

Good communication, everything was explained in simple terms. Everyone I spoke with was helpful, friendly, and professional. Thank you too all

Had a response within minutes, followed quickly by a guide to what I requested, with offer of immediate support if... more...Had a response within minutes, followed quickly by a guide to what I requested, with offer of immediate support if I was struggling. Great guys, thanks ...less

After not urgently needing assistance for a while, because everything is running so smoothly, I had an issue which has... more...After not urgently needing assistance for a while, because everything is running so smoothly, I had an issue which has been dealt with as always with light speed pace. Keep up the good work guys! ...less

Saved me 5 hours of work which I thought I lost 🙂

When you send a request entitled "Urgent & Timeline Critical", you fear it will be ignored. Not with Macnamara -... more...When you send a request entitled "Urgent & Timeline Critical", you fear it will be ignored. Not with Macnamara - these guys worked into the late evening to provide an additional service that they could have easily regarded as anything but urgent. It's that going that extra mile in the superb service they provide that sets them apart. ...less

Was just impressed also with how quickly IT took the call. Usually, IT take the longest to respond. This is... more...Was just impressed also with how quickly IT took the call. Usually, IT take the longest to respond. This is first IT team that I have called twice or three times and have had an excellent experience. Thank you ...less

you called me before I could find your number to call you to say our connection was down, which was... more...you called me before I could find your number to call you to say our connection was down, which was very helpful. BT confirmed leased line had been severed and they repaired it overnight ...less

It was a niggly problem which kept throwing up more problems and I am not the most tech savvy person,... more...It was a niggly problem which kept throwing up more problems and I am not the most tech savvy person, so I was not only impressed by the accuracy of their analysis but by their patience and persistence ...less

Thank you for your patience with me. I am not very good at this IT stuff and you really help

Great Service all the time. Very knowledgable. I highly recommend

I love working with the team at Macnamara. I'm not a customer, but a partner — I've been... more...I love working with the team at Macnamara. I'm not a customer, but a partner — I've been working with them for a few years and found them to be very communicative, collaborative, and friendly. ...less

Very patient helpful, efficient, friendly, and problem solved quickly

We've used Macnamara for years, and they are a great company to work with. The response time is quick and... more...We've used Macnamara for years, and they are a great company to work with. The response time is quick and they solve all our issues.
They are always a phone call away to help with anything! ...less

Macnamara ICT have supported our IT infrastructure at Active Communities Network for the last 10 years. The support service over... more...Macnamara ICT have supported our IT infrastructure at Active Communities Network for the last 10 years. The support service over this period has been great. The guys at the end of the phone have always been top notch when we had any IT issues. A ICT company that cares about its clients. ...less

Great support from a great bunch of guys. Their proactive support does what it says on the tin - they... more...Great support from a great bunch of guys. Their proactive support does what it says on the tin - they fix issues before they become a problem. Keep doing the good work chaps. ...less