How to Create an App Password

Most modern applications work with 2 Factor Authentication, but some older (or, 'legacy') applications do not support this modern sign in method. Instead, if you need to connect one of these applications to your Microsoft 365 account, you will need to use a specially generated password called an 'App Password'

What is an App Password?

An App Password is a special password that is generated for you within your Microsoft 365 account. It’s meant to be used as a one-off method of authenticating a specific application.

IMPORTANT! You should never write down or store the App Password anywhere! This password will give access to your account without the need to use 2 Factor Authentication, and as such it is insecure. You should only use an App Password if there is no alternative, and generate it only when you need to use it. It will be displayed on the screen once only. You should periodically review you App Passwords and delete any that are no longer required.

Create an App Password

Go to View Account and then click on Security Info > Update Info

Here you will see other security items relating to your account, such as your phone number and secondary email account. Click ‘Add method’

Choose App Password from the drop down list

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