IT Happiness

Customer stories

How do we make IT better for our customers? By getting to know them. Once we understand your business and objectives, we can develop a solution that fulfils your needs and drives results.  

Read the case studies below to find out how our IT services have been helping a range of London-based businesses. 

it support company in london - Macnamara help desk phone is answered

supporting business growth

The Architecture Firm*

the opportunity

We started working with this client — an award-winning architectural practice with an emphasis on sustainability — back in 2011. They were looking for standard IT support, but also for a service that would go beyond it and help them meet a range of challenges.

the solution

Throughout the years, we’ve loved working with this client and being able to help them with challenges faced by all architecture firms — including managing access to very large files remotely, and long-term maintenance of complex structure project files.

the result

The company was made up of only three people when we first came on board. Now a team of 20, we are proud, with all due modesty, to be part of their success, maintaining their cutting-edge hardware, keeping pace with explosive file and data storage needs, handling office moves and ensuring cost effective licensing management and compliance.

Macnamara managed it support services in London for lawyers and solicitors and architects
Working with Macnamara is great – the profound knowledge as well as the proactive approach taken by the entire team make it easy to accomplish the most complex tasks. Unlike other IT providers, we don’t need to complain about issues when they arise – most of them are handled, solved, or even prevented behind the scenes thanks to the smart monitoring provided by the company. I will be recommending my other clients to speak with Macnamara whenever they come to choose an IT support provider
CTO and Tech Adviser, startup consultancy*

*Client security is our No.1 priority. To protect our clients we anonymise business details on our website. However, references from clients are available on request.

managed IT support by macnamara london's leading IT company

scalable and future proof solutions

The Construction Company*

the opportunity

The client brought us in at the start of a strong growth period for the company. This gave us the opportunity to plan ahead and develop IT systems that would not only withstand that growth, but also aid and accelerate it.

the solution

Because the company was expanding to manage projects at multiple locations throughout the UK, we were tasked with building a solution that would ensure all staff have secure and reliable access to complex project data from site offices and while on the road. We also implemented solutions that would cater to the challenge of rapidly changing environments, all the while satisfying the company's drive to stay abreast of the latest technology.

the result

Although the company has more than doubled in size since we started working with them in 2015, all of our systems have proved to be scalable and future-proof, and they continue to grow together with the company.

Macnamara managed it support services in London for constructions firms
I’ve worked as an operations manager for several companies over the last 10 years and Macnamara are by far the best IT support company I’ve worked with”
Executive Assistant to CEO, children's charity*

*Client security is our No.1 priority. To protect our clients we anonymise business details on our website. However, references from clients are available on request.

Macnamara It company london provides third party software support

connecting users around the world

The TV Production Company*

the opportunity

We were contracted by this client in 2016 to sort out a hugely complex network system that had grown organically with the company. Once this was successfully done, it became our mission to build a system that could smoothly and cost effectively support an incredibly dynamic working environment.

the solution

Part of this client’s business is to set up new offices, for overflow or production requirements, at the drop of a hat. They need to quickly add or remove large numbers of staff, tightly control access to highly confidential information, and manage access to this information from multiple locations. A well thought-out custom IT solution was required to meet these unique needs.

the result

Despite the challenge of connecting around eighty users spread across several offices, we successfully untangled the knots in the client’s existing system and streamlined a new one that makes life easier for everyone. We love working in this challenging environment and are always eager to discover what they’re going to throw at us next.

It support for tv production companies
Macnamara it support company london - client meeting

Working in harmony

We care about building good relationships with our clients. Because in good relationships, everybody wins. 

That’s why it’s important to us to work with organisations with whom we have a good fit. We want to know that we share the same interests as you, and that we’re all working towards a common goal.

We want to work with people who:

  • Care about their IT.
  • Know that IT can bring a powerful competitive advantage.
  • Care about their staff productivity and satisfaction.
  • Understand the benefits of reliability and security.
  • Like us, get a bit of a buzz out of really good tech.

Ready to make IT better?

Learn more about services,  chat to us today, or get an instant IT Support quote.

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it support team macnamara on the case

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