here to help you succeed
IT Support & Services
We take full care of your IT systems and support, delivering real value through the selection and implementation of cloud services, mobile computing, security, compliance, and everything else that’s key to your business.
We also give you access to comprehensive tools and reports so you can get up to date with how things are tracking, any time you choose. In other words, you lose the stress — but keep the control.
On a day-to-day basis we’ll be working away behind the scenes to ensure that things run so smoothly you’ll hardly ever have to lift a finger. And when you do need to call us, we’ll meet or exceed our Service Level Agreements, guaranteed or your money back.
Every business has different needs. It’s important to us to customise our services to meet yours. Find out more about what we provide below.
Unlimited help desk support during business hours including support for mobile and home users, plus unlimited onsite troubleshooting and repairs.
Constant monitoring of networks, servers, internet connections, data backups and websites to spot and fix problems before they occur.
Local and online backup of servers and data, with lightening fast file recovery. Our backup systems are carefully designed to be safe and secure.
Management and monitoring of your router and connection so issues are resolved quickly and downtime (plus the frustration that comes with it) is kept to a minimum.
Microsoft Office 365
Administration of Microsoft Office 365 either for email only or as a full productivity suite.
*Client security is our No.1 priority. To protect our clients we anonymise business details on our website. However, references from clients are available on request.
Our promise to you
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We’ll proactively respond to potential issues before they become a problem. Any time you do need to call us we’ll be on the job within five minutes.
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A Service Level Agreement guarantees the minimum level of support you can expect from us. If we breach it more than once in a monthly period, you’ll get 100% of your support fees back.
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We want to make the experience of using IT a stress-free and enjoyable one. Making our clients happier is genuinely at the heart of everything we do.
Everything you need
We aim to be everything you need from an IT department. That means our services go well beyond the typical definition of IT support. Some other things we can take care of include:
How do we approach each of these services? Learn more about the finer details below.
Backup & Recovery
Not just an afterthought
Letting you rest easy
Managing users on-the-go
The perfect compliment
Helping you reach for the sky
Moving without losing
Domain Name Management
Assets worth caring for
Let's get physical
Third Party Management
Support for all things specialised
Cabling & Wireless
Getting wires uncrossed
Taking an ethical approach
We believe good IT makes people happy...
Ready to make IT better?
Find out more about our services, explore customer case studies, or chat to us today about how we can make IT better for you.